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How to pair your hearing aids with iPhone®

You can connect your Oticon hearing aids to your iPhone, so you can stream audio, answer phone calls, adjust settings, and more. They are Made for iPhone hearing aids, which means they interact seamlessly with Apple devices.

Before you start

1

Compatibility guide

See which iPhones will work with your hearing aids.

See the guide
2

Get the Oticon Companion

You can use the Oticon Companion to control your hearing aids after you've paired your hearing aids with your iPhone.

Download the Oticon Companion
The image features the Oticon logo with a white and beige background, showcasing stylized sound waveforms in gold and gray, and the word "oticon" in white text on a black strip.

6 easy steps to connect your iPhone with your hearing aids

1

Ensure Bluetooth® is turned on.

Go to > Settings

Make sure Bluetooth is on.

2

Turn off your hearing aids.

  • For hearing aids with disposable batteries, open the battery drawer
  • For rechargeable hearing aids, turn them off by pressing the lower button of each hearing aid for three seconds
3

Restart your hearing aids.

  • For hearing aids with disposable batteries, close the battery drawer
  • For rechargeable hearing aids, turn them on by pressing the lower button of each hearing aid for two seconds
A finger presses a plus symbol encircled in pink, depicted on a stylized outline of a surface or device, symbolizing an action or interaction.
A drawn hearing aid tilts with double-ended arrows indicating movement, attached to an earbud via a wire, placed against a minimalistic curved line background.
4

Detect your hearing aids.

Place your hearing aids close to your iPhone.

Your iPhone should detect your hearing aids and display their names under MFI HEARING DEVICES.

Go to > Settings > Accessibility > Hearing Devices > MFI HEARING DEVICES.

5

Begin pairing.

Tap the names of your hearing aids.

A smartphone screen displays the "Hearing Devices" settings, highlighting an MFI hearing device named "john SBO Hearing Intent 1 (R + L)" as connected, with various adjustable audio compatibility options.
6

Tap Pair when you get a pairing request on the screen.

If you have two hearing devices, you'll need to confirm two pairing requests.

Pairing can take up to a minute.

Pairing is complete when you see each hearing aid listed under MFI HEARING DEVICES.

When you turn off a device

When you turn off your hearing aids or your iPhone, they will no longer be connected. They will automatically reconnect when you turn on your hearing aids.

Pairing with more than one Apple device

You can pair your hearing aids with more than one Apple device. Your hearing aids should switch to the device you are using, such as when you receive a call on your iPhone.

If you make changes to your hearing device settings on one device, they will be sent to your other devices.

Clearing a pairing

Sometimes, an old device may still be paired and you may wish to delete it. In other cases, clearing an old pairing from your iPhone and re-pairing can solve connection problems.

Apple, the Apple logo, iPhone, iPad, Vision Pro, Apple Watch, Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.