How to access troubleshooting in the Oticon Companion
The in-app troubleshooting section can help you solve most queries.
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Get the Oticon Companion
Ensure you have the latest version of the Oticon Companion.
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Pair your hearing aids with your phone or device
Once you've downloaded the Oticon Companion, you need to pair your hearing aids with your device.
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To access troubleshooting, tap More on the tab bar at the bottom of the app screen.
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Tap Help & Support.
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Tap Troubleshooting.
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