How to

clean in-the-ear hearing aids

Wax build-up is one of the main reasons why hearing aids need repairing. Clean your hearing aids to ensure that they keep doing their job.

Your ear canal produces earwax, which serves the great purpose of protecting and lubricating your ear. But wax build-up is one of the main reasons why hearing aids need repairing, because wax clogs up the sound outlet and/or the ventilation opening, resulting in weak, distorted sound or absence of sound.

Your hearing aids are an important investment, and they have been designed to be both reliable and durable. Take a few minutes each day to clean them. Most hearing aids come with a wax filter to stop wax getting into the hearing aid. Check the wax filter and replace it if necessary.

Learn how to replace the wax filter.

Always use the same type of wax filter as was originally supplied with the hearing aid. If you are in any doubt about the use or replacement of wax filters, contact your hearing care professional.

Cleaning the in-the-ear hearing aid

Use the cloth to wipe the surface of the hearing aid clean. Watch the instruction video on how to clean the shell

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For further recommendation on how to clean your hearing aid, please click here

How to clean the microphone openings, sound outlet and ventilation

Cleaning the microphone openings 
If microphone openings are clogged by dust or dirt, this will affect the performance of the hearing aid.

Cleaning the sound outlet
Carefully brush away visible signs of dirt from the openings while twisting the brush. If the vent is very small, a special tool may be required: Please consult your hearing care professional.

Cleaning the ventilation
Clean the ventilation openings by pressing the brush through the hole while twisting it slightly.

Watch how to clean the vent:
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Use the MultiTool for cleaning

The MultiTool is a useful tool, which will ensure the best care, cleaning and performance of your hearing aids:

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your hearing care professional. 

Find your nearest hearing centre.
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