How to

Clean your hearing aid

  • If you have behind-the-ear hearing aids, clean the hearing aid surface with wet wipes that don’t contain alcohol. This is because they are coated with a hydrophobic coating that is sensitive to alcohol
  • For in-the-ear hearing aids, all kinds of wet wipes can be used for cleaning the hearing aids’ surface. The cleaning guidelines are also applicable for EduMic and ConnectClip
  • An alternative to wet wipes is cleaning with a mild soap solution on a hard-twisted cotton cloth. Avoid using excess water that can enter the hearing aids
  • Leave your cleaned hearing aids to dry for one hour

    • Taking temperature in your ear
    If you or someone else need to take the temperature in your ear, we recommend that you remove your hearing aid first. Having the hearing aid in the ear while taking the temperature in the ear may result in not showing the correct temperature.


Keeping your hearing aids clean

A hearing aid consists of several parts, most of which should be cleaned and maintained regularly. For instructions on how to clean a hearing aid, please select your hearing aid style:

Advice before cleaning

As a general rule, clean your hearing aids and earpieces each day with a soft, dry cloth. Make sure your hands are clean and dry before handling your aids.

The microphone openings can easily get blocked. If you are having problems with your hearing aids, check that the microphone openings are not blocked.

Before handling a hearing aid, make sure you hold it over a soft surface to avoid damage if you drop it

Using the MultiTool for cleaning

The MultiTool is a versatile tool that should be used to ensure the best care, cleaning and performance of your hearing aids:

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your hearing care professional.

Find a hearing care professional near you

Need more help?

Find your nearest hearing centre

Get a hearing test, receive help and advice, and buy accessories, spare parts, and cleaning tools from authorised Oticon hearing care professionals.

Locate hearing centre

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  • Downloads and Support

    Find videos and instructions on how to use all Oticon hearing aids and accessories.

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  • Find a hearing centre

    Get a hearing test and receive help and advice from authorised Oticon hearing care professionals.

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